Shipping policy

At GRAVICKE, we do our best to process and ship your order as quickly as possible.

Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.

Orders are not usually processed on weekends or public holidays.

Shipping Options & Delivery Times

We currently offer two shipping options:

Standard Shipping
Estimated delivery time: 7 to 10 business days

Express Shipping
Estimated delivery time: 5 to 8 business days

Please note that delivery times are estimates and may vary depending on your country, customs processing, carrier delays, weather conditions, or periods of high demand.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

Tracking information may take 24 to 72 hours to update after shipment.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery location and the shipping method selected.

Incorrect or Incomplete Address

Please make sure your shipping address is correct before placing your order.

GRAVICKE is not responsible for packages delayed, lost, or returned due to an incorrect or incomplete address provided by the customer.

Delivery Delays

While we work hard to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors outside our control.

If your order is significantly delayed, please contact us at:

[your support email]

Package Marked as Delivered

If your tracking information shows that your package has been delivered but you have not received it, please first check your mailbox, front door, neighbors, building reception, or local carrier.

If you still cannot locate your package, contact us and we will help you investigate the issue.